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Home ›› Other Services ›› Live Chat Services ›› Compare Plans

Live Chat Service Plan Comparison  
  Live Chat Service Plan Comparison
Plan Detail Basic Small Business Corporate
 Purchase Plan
 Yearly Price Rs. 0/- Rs. 0/- Rs. 0/-
 No. of simultaneous Agents
 No. of Departments
 Private Labeling -
 Chat Initiation Basic Small Business Corporate
 Visitor initiated Chat from Website / Email 1 1 2
 Invite Visitor to Chat 5 10 20
 Force Chat
 Activity Monitor Basic Small Business Corporate
 Real-Time Site Activity Monitor 3 10 25
 Monitor 1000's of visitors simultaneously
 Visitor History
 Visitor Browser Type, Country, Browsing history
 Visitor Time spent per page
 Chat Features Basic Small Business Corporate
 Multiple Simultaneous Agents
 Intelligent Chat Distribution
 Agent to Agent transfer
 Operator to Operator chat
 Intuitive Windows-based agent interface
 Ability to accept / reject incoming chat requests
 Unlimited Simultaneous chats
 Canned Response Manager
 Push Images, Links, Pages, Proactive Messages
 Ability to chat in multiple languages
 Leave a message when offline
 Branding & Customization Features Basic Small Business Corporate
 Visitor's chat window fully customizable
 Chat Button/Icons fully customizable
 Fonts, Colours and Font Style
 Reporting and Analysis Basic Small Business Corporate
 Chat Satisfaction Survey
 Retrieve/Search Chat Transcripts
 Detailed Reporting and Statistics
Purchase Plan


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